Terms & Conditions
Effective Date: October 2024
1. Introduction
Welcome to SymbioSync! These Terms & Conditions govern your access to and use of our website, services, and products, including SyncSphere, SymbioCare, and other features. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
2. Use of Services
- You must be at least 18 years old to use our services.
- You agree to provide accurate and complete information when registering or interacting with our services.
- Unauthorized use, duplication, or distribution of our content and services is strictly prohibited.
- You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
3. Data Collection and Use
Your use of SymbioSync services involves the collection and processing of certain personal data to improve the user experience, including AI-driven project matching, predictive analytics, and communication features. For full details, refer to our Privacy Policy.
- Data We Collect: Personal information (e.g., name, email, skills, project history) and usage data.
- Why We Collect Data: To match users with projects, improve services, and provide relevant recommendations.
- Data Sharing: We may share anonymized data with trusted third-party providers for service improvements and analytics, always adhering to applicable data protection laws.
4. User Rights (GDPR/CCPA Compliance)
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
For assistance with any of these rights, contact us at contact@symbiosync.net.
5. Security and Data Protection
SymbioSync uses industry-standard security measures, including encryption and access controls, through our SyncShield security protocol to protect your data.
- While we take reasonable measures to safeguard your data, no system is completely secure. You agree to use our services at your own risk.
6. Intellectual Property
- All content, trademarks, and intellectual property on our website and services belong to SymbioSync or its licensors.
- You may not reproduce, distribute, or modify any part of our services without prior written consent.
7. AI Recommendations Disclaimer
SyncSphere uses AI algorithms to provide project matching and analytics based on the data you provide.
- No Guarantee: AI recommendations are based on available data and may not always be accurate.
- SymbioSync is not liable for any outcomes or decisions based on these recommendations.
8. User-Generated Content and Licensing
By submitting content on SyncSphere, you grant SymbioSync a non-exclusive, royalty-free license to use, reproduce, and display such content solely for the purpose of providing the services. You retain ownership of your content.
9. User Conduct
You agree not to engage in any activity that may harm SymbioSync, its users, or violate applicable laws, including:
- Unauthorized access, hacking, or spreading malware.
- Misrepresenting your identity or qualifications.
- Infringing on the rights of others.
10. Refund Policy
SymbioSync reviews each refund request on a case-by-case basis and makes decisions based on individual circumstances. If you believe you are entitled to a refund, contact us at contact@symbiosync.net.
11. Indemnification
You agree to indemnify, defend, and hold SymbioSync and its affiliates harmless from any claims, liabilities, damages, losses, and expenses arising from your use of the services, violation of these Terms, or infringement of any third-party rights.
12. Third-Party Services Disclaimer
Our services may rely on third-party platforms for storage, hosting, and analytics. SymbioSync is not responsible for the availability, accuracy, or reliability of these services.
13. Force Majeure
SymbioSync is not liable for any failure or delay in service due to events beyond our reasonable control, including acts of God, internet failures, cyberattacks, legal regulations, or other unforeseen circumstances.
14. Disclaimers & Limitation of Liability
- Our services are provided “as is” without any warranties, express or implied.
- SymbioSync is not liable for any direct, indirect, or consequential damages arising from your use of our services.
- We do not guarantee uninterrupted or error-free access to our services.
15. Class Action Waiver
By agreeing to these Terms, you waive the right to participate in class action lawsuits or class-wide arbitration. All disputes must be resolved on an individual basis.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
17. Termination
- We reserve the right to suspend or terminate your access to our services if you violate these terms.
- You may discontinue using our services at any time.
18. Modifications to Terms
SymbioSync may update these Terms & Conditions at any time. Changes will be communicated via our website. Continued use of our services after modifications constitutes acceptance of the updated terms.
19. Governing Law
These Terms & Conditions are governed by the laws of the State of Michigan, without regard to conflict of law principles.
20. Dispute Resolution & Arbitration
- Any disputes arising from these terms will first be resolved through mediation.
- If mediation fails, disputes will be submitted to binding arbitration in the State of Michigan under the rules of the American Arbitration Association.
21. Contact Us
If you have any questions regarding these Terms & Conditions, contact us at:
SymbioSync LLC
Email: contact@symbiosync.net
Phone: (248) 825-3669
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
